All purchases are subject to our return policy, and terms and conditions. Unless something falls explicitly in the wording of our return policy, the customer accepts their purchase as final sale. In a matter of dispute between customer and merchant, the customer agrees that no refunds will be issued nor will returns be accepted unless customer can prove to merchant beyond a shadow of a doubt that their request falls within the explicit wording of Merchant's return policy and terms and conditions. The customer accepts not to make a chargeback request over Shopsheek.com's decision to not refund an item, unless their return request falls explicitly in the wording of Shopsheek.com's return policy. If a customer initiates a chargeback despite the fact that they cannot prove to merchant beyond a shadow of a doubt that their request falls within the explicit wording of Merchant's return policy and terms and conditions, they will be liable to pay a $25 fee.
Our Terms and Conditions are as follows:
Please note: ALL sale, "Final Sale", discounted items, and accessories, are final sale and may not be returned. If these items are returned, the customer will not be credited, and the item(s) will not be mailed back.
Sheek offers FREE Standard Shipping in the U.S., on all orders above $50. For orders below $50, there will be a $5.95 flate rate shipping charge. All orders are usually shipped out within 1 to 2 business days. Please allow a window of 3-7 business days for delivery.
We also ship internationally. For international shipments, please allow 14-21 days for delivery.
All international orders are subject to their respective country's taxes/duty. These taxes are solely the customer's expense and responsibility.
RETURNS & EXCHANGES
At Sheek, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace or return your purchase, as long as the item is still in its original condition, tags still attached, and folded nicely (unused and unwashed). Additionally, the packing slip, or order receipt, MUST be included in the package so that our warehouse can properly identify the order. The merchandise must be received by us within 7 days from the date of receipt (defined as when the merchandise is delivered to your address) for a full refund, minus a $5.95 restocking fee, returns over $400 will receive a 5% restocking fee (restocking fee only applies to purchase(s) that received complimentary free shipping). After 7 days from the date of receipt, the sale becomes FINAL! Please email us if you have any challenges with getting it back to us within 7 days, at CustomerCare@ShopSheek.Com. Please note: All sale and discounted items are to be considered final sale and may not be returned. All accessories are final sale. Any and all shipping charges paid by the customer are non-refundable. All accessories, including belts, necklaces and hats, are FINAL SALE.
Please ship your item, in the above-mentioned condition, to:
303 Reisterstown Road, Suite C, Pikesville, MD, 21208
Return shipping costs are solely at the customer's expense. When returning an item in the mail, it is advisable to return your items in an insured, traceable method to guarantee a safe delivery. Shopsheek.com does not accept responsibility for any item(s) lost in the mail. Returned Merchandise must be in the same condition as sent, unworn, unwashed, without damage or stains, tags still attached and folded nicely. For merchandise returned not in the same condition as sent, a refund will not be given and the merchandise will only be sent back to the customer, at the customer's expense. All returns will be processed within 7–10 business days upon receipt of the items to our warehouse. The refund, (minus a $5.95 restocking fee/ or 5% restocking fee for returns over $400), will be applied to the original credit card used to make the purchase, or, as mentioned above, a web credit will be issued. This refund will be issued once the returned item is received by us. Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement.
ITEMS SHIPPED TO BALTIMORE
Due to the close proximity of the store for Baltimore residents, and to encourage Baltimore residents to visit our store in person, $5.95 will be deducted from any returned item from shopsheek.com to cover the shipping & handling costs, EVEN if the item is personally brought back to the store. Additionally, our regular store return policy applies to all orders shipped to Baltimore. In addition to the above-mentioned requirements, this return policy is: All items returned to our store within 3 business days from the date that it was received, in new condition, with receipt and all tags still attached, will receive a full refund. All items brought within 7 days from the date that the item was received, will receive a store credit. After 7 days all purchases are final. All Ruti Horn items, accessories, belts and shells are final sale. All Sale items are final sale.
All international shipments are FINAL SALE.
PLEASE NOTE: All international orders are subject to their respective country's taxes/duty. These taxes are solely the customer's expense and responsibility.
Colors of the merchandise that you receive, may vary slightly from the professional pictures featured on our website, due to lighting.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. This site does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. This site does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
This site shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a product is mistakenly listed at an incorrect price, this site reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. This site reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, this site shall issue a credit to your credit card account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including another licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.